Divi Desktop: Emergency Seed Phrase Recovery Guide

If you need to recover your Divi Desktop wallet using your seed phrase, follow this guide. This process is designed for emergency recovery and is not intended for migration. Migration is faster and cleaner, especially for older wallets, if you move the files from the original machine to the new one. (migration & backup steps)

Preparation for Emergency Recovery

Before you begin, ensure you have the following:

• A computer to recover to (this can be the same computer or a new one).
• Time required: Approximately 1 hour.

Important Notes

• Seed Recovery is for emergencies only.
  If you're migrating your wallet, use the migration process instead of this guide.
• Password reset: The recovered wallet file will not have a password. You must set a new one after recovery.
• Seed Words Always Work: Using your original 24-word recovery phrase ensures you can access your coins.

Part 1: Emergency Recovery Process

Eight Simple Steps

1. Open the Settings Menu
   Launch the Divi Desktop Application and navigate to the settings menu.

   

2. Open the Security Tab
   Go to the "Security" tab within the settings menu.

   

3. Click on the Recover Option
   In the Security tab, click Recover (Recover from Seed).

   

4. Enter Your 24-Word Seed Phrase.
   Carefully type your original 24-word recovery phrase associated with your coins into the prompt.

   

5. Allow Recovery to Begin
   Be patient as the recovery process begins.

   • This process usually takes between 15 and 40 minutes.
     
     

6. Allow to fully sync after recovery.

   • Fully synced will be displayed in the bottom-left corner of Divi Desktop.

7. Restart Divi Desktop
   Close and restart, and allow it to sync fully.
   
   

8. Set a new password
   • Click the black warning triangle in the top-right corner to set a new password.
   • Follow all prompts to secure your wallet.
   • Your wallet will remain open, and the background process will restart.

The daemon service will restart and reload your newly encrypted wallet and blockchain data.

If you have questions, please visit us in the Support Portal