Why does my wallet take so long to sync?

Syncing your Divi Desktop Application is essential to ensure that your wallet is up-to-date with the Divi Blockchain, which began on September 27, 2018. Whether you are syncing for the first time or performing a resync, this process ensures your wallet is synchronized with the blockchain’s immutable history, protecting your assets and preserving the integrity of your transactions.

How Syncing Works

1. Initial Sync: When you install and open the Divi Desktop Application for the first time, the application will download the entire blockchain history starting from the genesis block.
2. Incremental Sync: Each time you reopen the application, it resumes syncing from where it last stopped. If the blockchain data is corrupt or incomplete, the application will protect you by initiating a resync to rebuild its records.
3. Daily Syncing: If you use your wallet regularly, the sync process will typically take only a few minutes as it updates to the latest block.

Syncing Options

1. Primer Process (Default Option)

The Divi Blockchain Primer is a pre-synced, fully indexed blockchain snapshot created daily at UTC 00:00. This feature is designed for speed and ease of use, drastically reducing sync time.

• Advantages of Primer:
  • Cuts sync time significantly.
  • Great for users who want to avoid lengthy syncing times.

How to Use Primer:

• Primer is enabled by default in the Divi Desktop Application. If offered, it is recommended to accept this feature for faster syncing.

2. Satoshi-Style Sync

For blockchain purists, the Satoshi-style sync allows your wallet to download and verify every transaction directly from the network without relying on a centralized snapshot.

• Advantages:
  • Full transaction validation ensures maximum decentralization.
  • Ideal for users who prioritize trustless syncing.

Expected Time:

• Primer-enabled Sync: As fast as a few minutes to an hour, depending on network speed and system resources.
• Satoshi-style Sync: Can take from 1–24 hours, depending on factors like network connection, system performance, and blockchain size.

Why Syncing is Critical

• Asset Protection: Blockchain immutability ensures that historical data cannot be altered. By syncing fully, your wallet confirms every transaction, providing accurate and secure balances.
• Accurate Wallet Functionality: Without a full sync, your wallet may display incorrect balances or be unable to send and receive assets.

Troubleshooting Sync Issues

If your wallet gets stuck during the syncing process or you are not prompted with the Primer option, follow these steps:

1. Enable Automatic Primer Restore:

   • Open Settings in the Divi Desktop Application.
   • Navigate to Maintenance.
   • Ensure the box for "Automatic Primer Restore" is checked.

2. Restart Your System:

   • Close the Divi Desktop Application completely.
   • Restart your PC/Mac to ensure all processes are refreshed.

3. Trigger Primer Restore:

   • Reopen the Divi Desktop Application.
   • If prompted, click Restore to use the Primer process.

Sync Process Notes

• During Syncing:

  • Some wallet features (sending, receiving, viewing balances) may be unavailable or inaccurate until the process is complete.
  • Ensure your device has a stable internet connection and remains powered during the sync.

• After Syncing:

  • Your wallet will show the latest balances, transactions, and other details accurately.
  • You can resume normal use of the application.

Primer Process Walkthrough

1. During sync, if you see a Primer restore offer, click Restore.
2. The application will download and apply the latest snapshot, significantly reducing the time required to sync.
3. Once complete, your wallet will be fully synchronized and ready for use.

By following these steps, you can ensure a smooth and secure syncing process for your Divi Desktop Application, whether you prefer the speed of Primer or the trustless purity of Satoshi-style sync.